Terms of Use

What are the terms & conditions?

Purchase of or use of gift card constitutes agreement to the following terms: Gift card has no fees and will never expire. Valid toward purchase of merchandise at participating True Value stores in the United States and online at TrueValue.com. Gift card cannot be redeemed or exchanged for cash (unless required by law). To check your balance, visit a participating True Value store, visit us online at TrueValue.com, or call 1-888-729-7845. Lost, stolen or damaged gift cards can only be replaced upon presentation of original sales receipt for any remaining balance. True Value reserves the right to deactivate or reject any gift card issued or procured, directly or indirectly, with fraudulent actions, unless prohibited by law. True Value reserves the right to change these terms.